Trademark Email Scams – Protect your Business from Costly Fraud
In recent months, businesses across Australia have reported a surge in sophisticated email scams targeting trademark holders or applicants. These deceptive communications are designed to trick businesses into paying unnecessary fees or divulging sensitive information. Here’s what you need to know to safeguard your intellectual property and avoid falling victim to these scams.
How these scams operate
Scammers typically send official-looking emails claiming to be from government trademark offices, international registration bodies, or law firms. These messages often create a false sense of urgency, stating that immediate action is required to maintain trademark protection.
Common tactics include:
- sending fake invoices for trademark “renewal” or “registration” services;
- false warnings about imminent expiration of rights that aren’t actually at risk;
- impersonating official trademark offices or law firms with similar names and logos.
Red flags to watch for
Be suspicious of any unsolicited trademark-related correspondence, especially if it:
- comes from an unfamiliar organisation or email domain;
- requests payment without clear justification of services and proper verification;
- creates undue pressure with urgent deadlines;
- lacks specific details about your actual trademark registration;
- contains grammatical error or unusual formatting.
If you receive an email with a business signature similar or an invoice to the one below, do not respond or click any links.
How to protect your business
- Consult or contact your lawyers – forward suspicious communications to your legal representative before taking any action;
- Verify the sender – cross-check email addresses and contact details using official websites (e.g. IP Australia);
- Maintain good records – keep track of your genuine trademark renewal dates and official correspondence;
- Report scams – notify relevant authorities such as the ACCC Scamwatch to help prevent further fraud.
Remember that legitimate trademark offices and law firms will never demand immediate payment via email or use aggressive tactics. When in doubt, seek professional verification.
For assistance with suspicious communications, contact our Corporate & Commercial team.
The content of this article is intended to provide a general guide only. You should seek advice for your specific circumstances.
